ShuttlerockCloud experiencing degraded performance

Incident Report for Shuttlerock

Resolved

This incident has been resolved.
Posted Sep 16, 2024 - 04:44 UTC

Update

We are continuing to monitor for any problems. If you notice any unexpected issues in ShuttlerockCloud, please reach out to our support team.
Posted Sep 16, 2024 - 03:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2024 - 03:28 UTC

Investigating

ShuttlerockCloud is currently experiencing degraded performance due to some unexpected software infrastructure configuration changes. The issue is currently being investigated.
Posted Sep 16, 2024 - 03:18 UTC
This incident affected: Shuttlerock Cloud (API, UI).