ShuttlerockCloud outage

Incident Report for Shuttlerock

Resolved

This incident has been resolved.
Posted Dec 09, 2024 - 12:14 UTC

Monitoring

We've implemented fixes for the causes of the issues, and ShuttlerockCloud is now fully operational again. We'll continue to monitor things for a period, to ensure there's no further issues - please reach out via our support channels if you encounter any further problems.
Posted Dec 09, 2024 - 08:56 UTC

Update

We're continuing to work on resolving the issues, however we've now restored partial access to ShuttlerockCloud, with the homepage and others now reachable again. We'll post further updates here as they develop.
Posted Dec 09, 2024 - 08:32 UTC

Identified

We've identified the causes of the issues, and are currently working towards implementing fixes. We'll keep you posted here with updates on our progress as things move forward.
Posted Dec 09, 2024 - 07:51 UTC

Update

We are continuing to investigate this issue.
Posted Dec 09, 2024 - 05:54 UTC

Investigating

We are currently investigating this issue.
Posted Dec 09, 2024 - 04:56 UTC
This incident affected: Shuttlerock Cloud (API).
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