Access has been restored, and ShuttlerockCloud is now fully operational again. We'll continue to monitor for a period, to ensure there's no further issues - please reach out via our support channels if you encounter any further problems.
Posted Dec 10, 2024 - 00:23 UTC
Update
We are continuing to work on a fix for this issue.
Posted Dec 10, 2024 - 00:14 UTC
Update
We are continuing to work on a fix for this issue.
Posted Dec 10, 2024 - 00:10 UTC
Identified
We've identified the issues and have worked through the causes, implementing some fixes. Majority access has now been restored to ShuttlerockCloud, but we're continuing to validate complete recovery and restoration of normal performance.
Posted Dec 10, 2024 - 00:09 UTC
Update
We are continuing to investigate this issue.
Posted Dec 09, 2024 - 23:01 UTC
Investigating
We are currently investigating the cause of the outage on ShuttlerockCloud.
Posted Dec 09, 2024 - 21:17 UTC
This incident affected: Shuttlerock Cloud (API, UI).